These are certainly unprecedented times that we are all facing across the nation and whole world regarding the COVID19 pandemic. We are all doing our best to protect and look after family and friends in this time of great uncertainty.
Since the government announcement to enforce lockdown, the trust has closed all of its services and facilities but has retained a small core team to ensure essential business functions continue and that our facilities are maintained and safe, ready to reopen and welcome the community back at the end of this temporary closure period.
For the latest information, please visit www.sltrust.co.uk or follow @SentinelLeisure on social media.
Members paying by Direct Debit will have their membership placed on freeze (£0) with no payments taken from 1st April, until we can reopen. At the point of reopening, every member will receive a grace period relative to the last payment taken in March 2020 for the same duration that the services were not available to them. Members who have paid cash up front will also have their membership frozen and will have a period of extension once we reopen to ensure that they receive their full membership period.
People who have booked and paid for activities such as birthday parties, we would love to reschedule these in the future however, if you prefer to receive your deposit back, please contact accounts@sltgroup.org with your details.
Frequently Asked Questions will be displayed with answers, regularly updated, on the trust's main website at www.sltrust.co.uk
Anyone wishing to help the trust support the community please do get in touch, we welcome volunteers and will be grateful for any support that can be given, especially to those in the community at most risk and in most need.
The Main point of contact for any other questions will be the trusts remote head office info@sltrust.co.uk and this will be regularly monitored remotely by a small remaining team.
We would sincerely like to ask all our customers to have forbearance with us at this time as we reduce to a minimal remote staffing level and be mindful that we have all been personally affected included our staff.
Be safe and support one another - we will get through this together